Challenge
direction was approached to support this medium-sized business through a period of rapid growth. As a result of the expansion, employees were struggling to adjust to the turbulence it created and were having difficulty making the changes necessary to continue cultivating team spirit, communication and positive rapport.
Solution
Support was essential for employees’ wellbeing and mental health. direction focused on a holistic approach, in line with broader organisational objectives. Bespoke senior leadership and management training was delivered in a modular way to ensure it was accessible to all the leadership team and supported their working demands and schedule. Independent support and counselling via our Employee Assistance Programme (EAP), was also offered to all staff through the transition of a business merger, helping them navigate various issues including change, stress, anxiety and much more.
Outcome
The merger was successful for all concerned and the company is excelling both as an employer of choice and through increasing revenue for the business. The staff are more committed than ever, determined to go above and beyond and Black Circles succeeds in being the market leader in supplying tyres throughout the UK.
Testimonial
“It is inspiring to work with a provider who understands and respects both the needs of the business and that of the staff. direction provided a warm, friendly, relaxed and highly professional service which was tailored to suit the needs of our business and were fundamental in helping us excel in our business growth.” – Graeme Cole – CEO, Black Circles